Frequently Asked Questions
Everything you need to know about your CBO e-wallet, transfers, and security
Transfers between CBO accounts are processed instantly. Funds are available immediately for spending, transfers, or withdrawal.
The recipient will see the transaction instantly reflected in their CBO account balance and transaction history.
Yes. We use advanced encryption (SSL/TLS), fraud monitoring systems, and secure infrastructure to ensure your transactions and personal data are fully protected at all times.
Sending and receiving funds between CBO accounts is free. Withdrawal to bank accounts or BTC wallets is also free as of now.
You can send money globally to individuals, businesses, merchants.
Transactions are processed instantly and cannot be canceled once confirmed. If an error occurs, please contact our support team immediately for assistance.
You can fund your account using multiple methods:
- Cryptocurrency (BTC)
Yes, Transaction limits are determined based on the activation of your CBO Visa Card type.
Yes. KYC (Know Your Customer) verification is required to comply with regulatory standards and to increase your transaction limits and security.
Your data is protected using industry-standard encryption and stored in secure environments with restricted access and continuous monitoring.
Our support team is available 24/7 via email to assist you, with timely and efficient responses.